Improver

🦏 Ryan A. Ekins

Sr. Data Engineer/ Solutions Architect - Field Innovation Services at Contentsquare

Provo, Utah

I have over 11 years working with Session Replay and Customer Experience Analytics. Before working with Session Replay, I worked for 7 years in Web Analytics.
-- Session Replay Experience --
2 years building advanced data feeds from raw session-replay data (Friction Score, Form Field Analytics, Error Reports, etc)
3 years creating technical partnerships (Worked directly with CEO and SVP of BizDev)
6 years managing CX consultants (Over 1/2 Billion dollars in business impact savings for clients)
-- Web Analytics Experience --
1 year web analyst (HP)
2 years best practices analyst (Omniture)
4 years professional services engineer (Omniture)

In between I spent a year in a streaming music start up as a product manager, but was glad to get back to data and customer experience. :)

I started my career as a web developer working with both PHP and Java.

I also know the ins and outs of AWS and I am comfortable with Big Data tools such as Jupyter, SageMaker, Apache Spark, Java, Scala, etc.

---

Experience:

• Sr. Manager Business Development - Technology Alliances (Clicktale)
• Senior Digital Analyst (HP)
• Team Lead Product Management (Beyond Oblivion)
• Practice Manager - Customer and Digital Analytics (IBM)
• Sr. Manager of Engineering Services (Clicktale)
• Sr. Data Engineer/ Solutions Architect - Field Innovation Services (Contentsquare)

Skills: