Senior Software developer @ Israel
Engagement Manager Digital transformation | Head of CRM ( Salesforce ) at JK Consulting
United Arab Emirates
with a Relevant educational background (exec-MBA & Master Engineering degree) coupled with 14 years of executive experience as IT and digital transformation Manager serving major international companies on many business technology issues, including Digital transformation, Outsourcing, CRM and Global integration of IT systems.
Supported the client at several stages, including the delineation of the functional requirements,
defining the required solution and the planning and management of the deployments (managing external integrators and defining the future IT organization)
Focused on strategy, revenue growth, customer experience, digital transformations and making organizations more agile and customer-centric.
Strong capabilities in strategy & organization, technology and operations.
Main skills :
- Digital Project Management
- Scrum Methodology
- Project Delivery
- Change management
Languages skills :
- French, English, Arabic
Technical skills :
- CRM: Salesforce Sales Cloud, Lightning UI, Analytics Cloud,Salesforce Pardot, visualforce, APEX,
- Test management: ALM Quality Center, HP UFT