Improver

Alan Shao

Senior System Analyst at Intel Corporation

San Jose, California

Certification:
Microsoft Certified Systems Engineer (MCSE) for Windows 2000

Training Courses:
- Information Technology Infrastructure Library (ITIL) Foundation
- Site Manager Essentials for Microsoft Office SharePoint Server 2007
- SAP ABAP Dictionary
- SAP ABAP Workbench Fundamentals
- SAP IDoc Interface
- SAP Exchange Infrastructure
- SAP EDI Interface
- TIBCO BusinessConnect for RosettaNet
- TIBCO BusinessWork Integration Boot Camp
- TLE Advance Mapping, TLE Interface for SAP

Specialties: Fluent in both English and Chinese (conversation, reading and writing)

---

Experience:

• Account Manger/Sales Engineer (ILY Enterprise)
• Program Analyst (Altera)
• Product Manager (D LINK)
• Senior System Analyst (Intel Corporation)
• Level 3 Technical Support (EA)

Skills: