Improver

Anand Arunachelam

Head, Services Business Operations & Performance Mgmt., Global Services, APJ

Singapore

A result oriented, passionate & energetic professional with over 20 years experience in the telecom industry. In my current role I own and manage the Global Services Business Planning, Operations and Governance across the Asia Pacific & Japan market.
Experience in leading people with varied cultures & nationalities. Experience in working across varied geographic locations such as India, Middle East, Singapore, and other APAC/SEA countries such as Malaysia, Indonesia, China, Japan. I have lived in 5 countries and experience in working with customers in atleast 15 countries.
Specialties: Services Pre and Post Sales, Care Services, Managed Services & Professional Services.

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Experience:

• Project/System Manager - MTC Kuwait (Nokia Networks)
• Head, Services Business Operations and Performance Management, Global Services, Asia Pacific & Japan (Nokia)
• Care Manager (Nokia Networks Pte Limited)
• Radio Network Planner (Nokia Networks)
• Senior Operations Start-up Manager (Nokia Networks Pte Limited)
• Regional Sr. Solution Architect, Managed Services, APAC (Alcatel-Lucent Pte Limited)
• Radio Network Planner (BPL Mobile)
• IP/Optical Networks Care Services Business & Competence Leader (Nokia)
• Project/System Manager - Sri Lanka Telecom Limited (Nokia Networks)
• Business Architect, Global Managed Services (Nokia)
• Sr. End-to-end Solution Architect & PLM, Service Mgmt. & Customer Experience Practice (Alcatel-Lucent)

Skills: