Solutions Architect at Tata Consultancy Services @ Leeds, England
SaaS Commercial PLM Service Operations Director at PTC
Enterprise SaaS and managed services delivery operations, customer success and revenue management with enterprise software (IOT, PLM, SLM) Cloud incident management, business development, client management, channel management, team management, consulting and pre-sales experience. Hard working creative thinker and problem solver; routinely learn and apply emotional intelligence, 5 why's and technical skills to provide enhanced customer experience.
Specialties: Cloud service delivery operations and management, Product (PLM) and Service Lifecycle management (SLM), Business development, Services delivery management, IOT, CAD, CAM, Hands on knowledge of lean environment. Global experience. Automotive, Heavy machinery, consumer goods. PLM Process consulting, PLM Services business development.