Improver

C. Taylor Lybbert MBA, PMP

Project Management Enthusiast

Salt Lake City, Utah

Experienced, proven, and certified Project Management Professional, leading and facilitating projects and operational initiatives to reach required objectives in dynamic and high stress environments, providing technical expertise and process proficiency.

• Deliver promised project deliverables through distilling project requirements, and aligning project management processes to business objectives.

• Build and maintain collaborative and productive relationships with project stakeholders, including customers, executives, and team members.


Key Skills & Competencies
• Project and Operation Management
• Risk, Cost, and Scope Management
• Communication Management
• Stakeholder Management
• Requirements Management
• Schedule Management

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Experience:

• Senior Project Manager (Dell EMC)
• Workforce Management Analyst II (Dialog Direct)
• Associate IT Project Manager (Dell)
• Administrative Assistant (Brigham Young University)
• Operations Manager (Dialogue Marketing)
• Senior Project Manager (Dell Technologies)

Skills:

• Coaching
• Quality Assurance
• Leadership Development
• Recruiting
• BPO
• Customer Retention
• Workforce Management
• Sales Operations
• Leadership
• Employee Engagement
• Customer Experience
• Team Leadership
• Microsoft Office
• Teamwork
• Data Analysis
• Call Centers
• Process Improvement
• Enterprise Search
• Data Entry
• Project Management
• Empowerment
• Management
• Operations Management
• Statistics
• Training & Development
• Public Speaking
• Dell EMC Storage
• Scrum
• Disaster Recovery
• Agile & Waterfall Methodologies
• Business Process Improvement
• Customer Satisfaction
• Delegation
• Analysis
• Sales
• Big Data
• Business Continuity
• IEX
• Spanish
• Microsoft Project
• Hiring
• Training
• Customer Service
• Knowledge Management
• Microsoft Excel
• Forecasting
• Conflict Management
• Version One