Improver

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C.J. Gunderson

C.J. Gunderson

Customer Success Manager at NAVEX

La Crosse, Wisconsin

I work directly with Fortune 100 clients' executive teams in sales and support of online educational & SaaS products. My salient experience:
• project management remotely orchestrating multiple departments to meet deadlines
• exposition and presentation of complex concepts to corporate audiences
• B2B consultative sales understanding stakeholder intricacy
• process analysis and innovation beyond the job description
• a history of delivering exceptional customer experiences in extremely difficult situations

My career background includes project management, operations, and corporate training which have all helped forge a valuable set of tools I use daily. Team roles with emphases on client relationships, training, critical thinking, and process improvement are what get me out of bed every morning.


Experience:

  • Departmental Lead for Continuous Improvement Project Management (Kaplan Professional)
  • Territory Sales Manager (Best Buy For Business & Education)
  • Customer Success Manager (NAVEX)
  • Customer Success Manager (Kaplan Professional)
  • Customer Experience Manager (Randstad USA)
  • Branch Operations Manager (Enterprise Holdings)

Skills:

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