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Charles Turpin

Charles Turpin

Sr. Cisco Voice UC/Collaboration Engineer at CT Network's LLC.

Waldorf, Maryland

Objective:

Continue to provide high level consulting support for CT Network's LLC clients. Maintain existing and establish long-term relationships with commercial and government entities. Moreover, network with other experienced professionals to further enhance my technical knowledge and expertise in the field of Cisco Engineering.

Telecommunications experience:
Includes working with T1, DS3, OC, SONET, DWDM, ADM, cell networks, bandwidth & trunk management, marketing analysis & forecasting, production of tactical system employment and requirements, and integration of new technology. Worked with the operation of Ericsson, Lucent, and Nortel equipment.

Network experience:
Includes network engineering, Ethernet and Token Ring topologies, Banyan VINES and Peer-to-Peer networks, TCP, IP, BGP, EGP, RIP, OSPF, IPX, SPX, Distance Vector and Link State protocols, various cable transmission paths, Cisco Catalyst 19x, 29x, 35x, 45x, 65x, 69x, Cisco Routers 800, 25x, 28x, 72-76x, NetBIOS, NetBeui, SNMP, SNA, X.25, X.400/500, ARCNet, ATM, FDDI, Novel 5x and Microsoft Operating Systems, Microsoft Active Directory (AD).

VoIP experience:
Includes using protocols such as MGCP, H323, SIP, FXS, FXO, PRI and VG202-04 or VG224 Cisco Unity, Cisco Unity Tools Depot, Call Manager (CM), Cisco Unified Communication Manager (CUCM), Publisher and Subscriber Servers, Call Emergency Responder Administration (CERA), Session Management Edition (SME), Customer Response Solution (CRS), Integrated Voice Recording (IVR), Unified Contact Center Express (UCCX), Cisco's Real-Time Monitoring Tool, Cisco's Automatic Call Distribution (ACD), Cisco Meeting Place (MP), Personal Assistant (PA), Berbee/Informacast.

Internet experience:
Includes use of Netscape and Internet Explorer, Internet Information Server, HTML, SMTP, FTP, Telnet, POP3, PPP, SLIP.

Work Order Tracking Systems:
Remedy Heat


Experience:

  • Sr. Cisco Voice/UC Architect (Telecorp Integration Group Inc.)
  • Senior Cisco Voice UC/Convergence Engineer (Telecorp Integration Group Inc.)
  • Senior Cisco VoIP Engineer (Cachendo/GSI Systems)
  • Sr. Cisco Voice/UC Architect (Telecorp Integration Group Inc.)
  • Senior Cisco VoIP/UC Engineer (Telecorp Integration Group Inc)
  • Senior Cisco UC/Collaboration Engineer (CT Networks LLC.)
  • Senior Cisco VoIP Engineer (Presidio Network Solution Inc.)
  • Sr. Cisco Voice/UC Architect (Telecorp Integration Group Inc.)

Skills:

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