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Christina Chao

Christina Chao

Business Operations Analyst, Sales Operations & Enablement at Refinitiv, an LSEG business

Washington DC-Baltimore Area

Experienced Customer Success Manager, relationship manager, and market data consultant turned Sales Operations professional. Refinitiv's Business Operations team improves operational efficiency and provides data-driven, actionable insights to our sales teams, allowing them to perform at their best.

As a former Refinitiv Customer Success Manager, I partnered with our clients to help them understand our data and streamline their workflow. I specialized in our banking and research offering and worked with a wide variety of clients including government agencies, international financial institutions (IFIs), consultancy firms, multinational corporations, and global investment banks.


  • South County High School Women's Lacrosse Coach (Fairfax County Public Schools)
  • Customer Success Manager (Refinitiv, an LSEG business)
  • Retail Sales Associate (Nike)
  • Business Operations Analyst, Sales Operations & Enablement (Refinitiv, an LSEG business)
  • Customer Success Manager (Thomson Reuters)
  • Associate, Sales Operations (Capital Alpha Partners, LLC)


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