Improver

Claudia Cruz Maia

Head of Solutions & Service Architecture at Centrica

Haslemere, England

A professional IT Manager with overall accountability for end to end designs within Group Functions and UK Business Enterprise Services & Systems. A strong background as a Senior Solution Architect with experience in all Utility areas (Electricity, Gas, Water and Sewerage) and key innovations including SMART, Insurance, Connected Homes and Digital. Experienced in leading teams through Project Management with Blue chip Companies across different countries and markets. A Certified Trainer and Agile Product Owner with excellent presentation, communication, client facing skills, Project Management, team player and motivator.

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Experience:

• Design Authority Expert Retail Competency Center SAP CRM/IS-U (npower)
• Senior Consultant (Edinfor)
• Head of Digital Enterprise Services Design for Group Functions (Centrica)
• Senior SAP CRM/ISU Consultant (CapGemini UK)
• Project Manager and Senior Consultant (Edinfor LogicaCMG)
• Senior Solution Architect Digital Enterprise Services (Centrica)
• Head of Solutions Architecture (Centrica)

Skills:

• IDoc
• Master Data
• SAP R/3
• CRM
• Integration
• SAP BW
• Functional Design
• Functional Requirements
• SAP Implementation
• IDOC
• ERP
• Business Process Design
• SAP ERP
• SAP IS-U
• Solution Architecture
• Agile Methodologies
• Project Delivery
• SAP HR
• Data Migration
• ABAP
• Business Analysis
• Business Process
• SAP CRM
• Project Management
• IT Project Implementation
• International Project Experience