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Colleen Doyle

Colleen Doyle

Agile Business Analyst | Process Analyst | Business Transformation | Digital Transformation

London, England Metropolitan Area

A Senior Business Analyst, Agile Business Analyst and Process Analyst with over 15 years’ experience in analysing, designing and implementing processes and systems to achieve change objectives and to transform a business.

A dynamic professional with a 'can-do' attitude and proven record of working successfully with local, national and international business partners, at strategic and operational levels, across various sectors.

ROLES.
Business Analyst | Agile Business Analyst | Business Process Analyst | Business Change Analyst | Digital Business Analyst | Digital Process Designer | IT Business Analyst | Senior Business Systems Analyst | Business Analyst | Senior Business Analyst | Project Manager

SKILLS.
Business Analysis | Process Analysis | Process Re-design | Process implementation | System Analysis | System Implementation | Data Analysis | Data modelling and flows | Customer Journeys | User Stories | Personas | Wireframes | User Experience (UX) | Requirements Gathering | Requirements Analysis | Requirements Management | Product Backlogs | Stakeholder Management | Virtual Collaboration | Workshop facilitation | Training strategy design | Training Delivery | User Acceptance Testing (UAT) | Feasibility Studies | Product Evaluations | Project Management | Software Development Lifecycle (SDLC) | Change management | GDPR compliance | Digital transformation | Team Management |

INDUSTRIES and SECTORS.
Public Sector | Central Government | Fintech | Financial Services | Transport | Legal | Banking | Card Payment | Education | Telecommunications | Pensions | Publishing/media | Construction

EDUCATION.
Master of Business Administration (MBA) | Bachelor of Arts – Communications | Diploma of Teaching | Graduate Certificate in IT | Graduate Certificate in Marketing

QUALIFICATONS and TRAINING.
GDPR Foundation | Prince 2 Foundation | Certified Scrum Master | Sharepoint Site Management + End User | Lean Six Sigma Greenbelt

SYSTEMS and TECHNOLOGIES.
Microsoft Office | Visio | MS Teams | MS Project | Google Suite | Jira | Confluence | Trello | Zoom

METHODOLOGIES and FRAMEWORKS.
Agile | Scrum | Waterfall | Prince 2 | Lean Six Sigma | BPMN2 | UML| User Centred Design | BDD (behavioural driven design) | Quality Management Framework (QMF)


Experience:

  • Business Analyst - FTC (Department for Education)
  • Business Analyst (Ministry of Justice UK)
  • Business Analyst (Vanti)
  • Business Change Analyst - FTC (JCDecaux)
  • Agile Business Analyst (Ministry of Justice UK (HMCTS))

Skills:

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