Improver

Daniel Hoffenberg

Station Manager at Ukraine International Airlines

Israel

An enthusiastic hard working customer oriented individual, with over 20 years of experience in the airline industry. Energetic and self-motivated, with proven organizationals and interpersonal skills, able to work effectively alone or as part of a team. Constantly looking for ways to improve the customer experience. Believes in doing things punctually, has excellent time management skills, believes good communication is vital in achieving good results. Has experience in team leadership in a multi-cultural environment. Has demonstrated good results and cost savings in various areas of his work. Proven problem solving abilities in all aspects of the business. Well aware of the importance of building and maintaining supplier relationships.

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Experience:

• Customer Service Duty Manager (British Airways)
• Customer Service and Operations duty manager (Hainan Airlines)
• Airport Manager (Cathay Pacific Airways)
• Station Manager (Ukraine International Airlines)

Skills:

• Microsoft Excel
• Learning & Development Solutions
• Research
• Airports
• Photoshop
• Team Leadership
• Articulate Storyline
• Negotiation
• Communication
• Microsoft Office
• Leadership
• Customer Service
• PowerPoint
• Networking
• Personal Branding
• Microsoft Word
• Sales
• Operations Management
• Training
• Airlines
• Management