Improver

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Denise Tweed, MBA

Denise Tweed, MBA

Technical Account Manager | Customer Solutions Manager | Customer Advocate

Burbank, California

A resourceful and enthusiastic Technical Account Manager with excellent analytical, problem-solving and multi-tasking skills. 8+ years providing leadership, planning, coordination and delivery of complex technical projects. Experienced in requirements gathering for client requested software solutions. Responsible for implementing the strategy for projects, fostering relationships with new and existing enterprise clients, and managing project delivery. Builds quality relationships with internal stakeholders. Demonstrates a strong understanding of process efficiency and improvement. Possess effective verbal and written communication skills. Well-versed in explaining technical information in clear terms to non-technical individuals. Master of Business Administration, concentration in Organizational Leadership.


Experience:

  • Staff Casting Director/Account Manager (Central Casting)
  • Technical Support Account Manager (SAS)
  • Senior Client Services Specialist (Entertainment Partners)
  • Senior Technical Account Manager (Entertainment Partners)
  • Board Of Directors (Tujunga Village Owners Association)
  • Technical Customer Success Manager (Penske Media Corporation)

Skills:

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