Improver

Elena Busovsky

Strategy & Operations | Customer Experience | Insights & Business Intelligence

New York City Metropolitan Area

A seasoned business professional with several years of Management experience. A highly innovative problem solver who leverages analytical and quantitative skills to deliver actionable, fact-based information that delivers value to the business and drives strategic direction of the company's top priorities for both short and long term. Proficient in Excel, SQL, Python, Tableau, and multiple programming languages.

Broad experience across Strategy, Analytics, Research, Operations, Marketing, and Technology, with a passion for Product and Go-To-Market strategy and execution.

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Experience:

• Supply and Trading Analyst (Hess Corporation)
• Customer Insights Manager (Direct Energy)
• AVP, Enterprise Product Strategy, Insights and Analytics (Emeritus)
• AVP, Strategy (GLG (Gerson Lehrman Group))
• Segment Strategy Manager (Direct Energy)
• AVP, Marketing and Council Management Analytics (GLG)
• Manager, Marketing Coordination (Hess Corporation)
• Electric Structuring and Analytics, Business Leadership Program Intern (Hess Corporation)

Skills:

• Operational Strategy
• Marketing Analytics
• Project Management
• Customer Experience
• Voice of the Customer
• marketing insights
• Business Strategy
• Marketing
• Customer Experience Management
• Business Model Innovation
• Customer Experience Analysis
• Data Visualization
• Customer Insight
• Management
• Customer Segmentation Strategy
• Strategic Partnerships
• Go-to-market Strategy
• Analytical Skills
• Voice of the Customer Analysis
• Data Analysis
• Statistics
• Product Development
• Customer Analysis
• Product Analytics
• Leadership
• Tableau
• Market Sizing
• Market Analysis
• Data Analytics
• Research Design
• Business Analytics
• Marketing Strategy
• Research
• Business Intelligence (BI)
• Customer Value
• Customer Experience Transformation
• Product Strategies
• Segmentation
• Product Innovation
• Product Strategy
• Strategy
• Business Model Development
• Quantitative Research
• Market Research
• SQL
• Strategic Marketing
• Customer Experience Design
• Business Analysis
• customer insights
• Analytics