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Eli Dushinsky

Eli Dushinsky

Customer Success Manager | Customer Support Specialist | Technical Account Manager

Israel

My expertise is in providing customers with the highest level of technical support, understanding customer problems and needs, and establishing a close relationship in order to ensure customer satisfaction. I enjoy solving customers' challenges and I will do my utmost to see that their issues are fully resolved.

With many years in the Ad tech industry working with big and small B2B clients, I found that pleasing the customers is where I shine, and would like to take this virtue to my next position

- Proven problem-solving skills with high attention to details
- Excellent ability to understand flows and provide creative solutions
- Proficiency with Web and Mobile technologies
- Specializing in AdTech industry, Content Marketing, Mobile and Web attribution
- Strong verbal and written communication skills, effective team player with the ability to work independently
- Multilingual: English (at a mother tongue level ), Hebrew (native)

Technologies I work with: Zendesk, Salesforce, Intercom, JIRA, Looker dashboard, Kibana, Google Cloud BigQuery SQL, SDK, SKAN (SKAdnetwork)


Experience:

  • Customer Support Specialist (TUNE)
  • Customer Service Support Specialist (AppsFlyer)
  • Product Manager / System Engineer (NDS Limited / Cisco)
  • Tier 3 Customer Support (LivePerson)
  • Software Support Engineer – MobieAppTracking (TUNE)
  • Pre Sales • Account Manager (Scanbuy)

Skills:

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