Improver

Ethan Hong

Senior User Experience Researcher (via Brooksource)

Greater Seattle Area

Visit My Portfolio to see more about amazing projects that I was involved in!
http://www.ethanshong.com/

My Experience Summary:
- Experience in leading various user experience design projects
- Experience in projects involved with full lineup of the Microsoft products
- Experience in working with team of:
- Program/App Developer
- UX/Visual/Industrial Designer
- Hardware Engineer
- Experience in massive usability and product testing
- Experience working on multiple AAA video game titles from Warner Bros. Games
- Over 600 hours of study moderation experience

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Experience:

• User Experience Researcher IV (via Crystal Equation) (Meta)
• User Experience Researcher II (via Crystal Equation) (Meta)
• User Experience Researcher (via Aquent) (Blink)
• Senior User Experience Researcher (via Filter) (T-Mobile)
• Senior User Experience Researcher (via Averro) (Microsoft)
• Senior User Experience Researcher (via Brooksource) (Microsoft)

Skills:

• Anymaze
• Customer Experience
• Testing
• Training
• Customer Service
• Survey Research
• Customer Insight
• Korean
• Marketing
• Research
• Observation
• Usability Testing
• User Acceptance Testing
• Observational Studies
• Design Research
• Usability
• Surveying
• Market Research
• Microsoft Office
• Usability Research
• Behavioral Research
• Study Moderation
• Participant Observation
• Analysis
• Participant Interview
• Consumer Behaviour