Improver

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Gregg Mixdorf

Gregg Mixdorf

Infrastructure Manager • Strategic IT Executive

Greater Chicago Area

Strategically managing people, processes, and projects to support operational excellence is what I do. I am an
innovative, results-driven IT professional who excels in fast-paced environments.
My focus is on understanding the needs of the end user and then guiding migrations, upgrades, installations,
and other technology projects to optimize functionality and satisfaction. I pride myself on working proactively
and collaboratively to increase efficiency, save time, and support a large network of users.
I am also committed to hiring the right people and coaching each employee for continued development.

To enhance my technological acumen, I have developed proficiencies with many systems, applications, and IT
tools, including:
Operating Systems: Windows Server 2016, Windows 10, Mac OSX, Linux, Ubuntu Server and Desktop
Software Apps: Microsoft Office 2016, VMware, VSAN, Horizon, SQL, Office 365, ServiceNow, Centurion
Networking: VPN, Cisco Routers, Cisco Switches, HP Managed Switches, Sonic Wall Firewall, Palo Alto Firewall,
Fortinet

Areas of Expertise: 

IT Operations and Infrastructure Management | Service and Help Desk Oversight | Customer Service and
Satisfaction | Project Management Leadership | Migrations, Upgrades, and Installations | Global and
Multi-site Network Support | Translation of Technology to Business Development | Team Hiring, training,
and Coaching | Relationship Building and Collaboration | Effective Communications


Experience:

  • User Services Manager (Reinhart Boerner Van Deuren s.c.)
  • IT Specialist (Nassco Inc)
  • Service Technician (Computer Technologies Inc)
  • Senior Team Lead, Networking Services (UW-Parkside)
  • Senior Analyst (Bel Brands USA)
  • Regional IT Manager (Bel)

Skills:

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