Improver

Jen Starkey

Director - Mobile & Device Services at Unilever

United Kingdom

Managing Portfolios - Practitioner
Managing Portfolios - Foundation
ITIL V3 - Foundation
ITIL V3 - Service Operations
Prince2 Foundation & Practitioner

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Experience:

• IT Business Partner & Innovation Manager (Unilever)
• Service Desk Analyst (Alfred McAlpine)
• Director - Mobile & Device Services (Unilever)
• Technical Analyst (Mercer Human Resource Consulting)
• Portfolio Manager - Mobile & Device Services (Unilever)
• Global Service Manager - Communication Services (Unilever)
• Global Service Manager - Device & Client Build (Unilever)
• Service Delivery Analyst (Woodward Foodservice Ltd)

Skills:

• Trusted Business Partner
• PMO
• Governance
• IT Outsourcing
• SLA
• Demand Management
• Requirements Analysis
• Managing Project Budgets
• IT Operations
• Vendor Management
• Business Requirements
• PRINCE2
• Security
• ITIL Certified
• Stakeholder Management
• ITIL
• Service Improvement
• IT Service Management
• IT Strategy
• Service Delivery
• Data Center
• Service Desk
• IT Management
• Project Delivery
• Project Portfolio Management
• Enterprise Architecture
• Change Management
• Incident Management
• Sla
• Programme Delivery
• Technology Roadmapping
• Building Business Partnerships
• Infrastructure
• Innovation Management