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Jo Hickson

Jo Hickson

Head of Labs at Tesco

United Kingdom

I have a passion for innovation through human centered design which has allowed me to progress my career in industries as diverse as retail, travel/hospitality, gaming and telecommunications. I currently head the Labs team for Tesco in the UK with a global remit.

Tesco Labs is Tesco’s research and development team. The team was conceived to shine light on future opportunities and challenges for Tesco businesses globally, and is focused on prototyping and testing new ideas in technology areas that could significantly impact both our customers and our business. To date, they are responsible for exciting innovations in areas such as IoT, voice and APIs to name just a few. The Labs team collaborate with a range of partners, start-ups and universities to help solve real world problems. More information about the team can be found at


  • Group Head of Innovation (Home Retail Group PLC)
  • Head of Labs (Tesco)
  • Global Product Manager (Telefonica)
  • Head Of Technology (AKQA)
  • Head of Innovation (TUI)


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