Improver

Joan Lohmann

Technical Writing, Editing, and Documentation

Sammamish, Washington

Fifteen + years of experience designing, writing, and editing process documentation for the software, aerospace, and medical device manufacturing industries. Skilled at collecting, analyzing, and distilling technical processes to produce comprehensive system/product documentation and training materials.

Areas of expertise include: interviewing subject matter experts (SME’s) and gathering requirements; writing, editing, and producing complex technical documentation; updating SharePoint sites and wikis; supporting software application testing; rapidly developing relationships across departments and working with cross functional teams; learning new tools and coming up to speed quickly.

TECHNOLOGY & TOOLS: Windows, Mac, Azure Cloud Platform, Microsoft 365, ScreenSteps, StoryLine, Preview (macOS), Microsoft Office, Visio, SharePoint, Git and GitHub, Jira, Confluence, VS Code, Markdown, SnagIt, Team Foundation Server (TFS), CSS, HTML, SGML, XML, Arbortext Adept, FrameMaker, RoboHelp, Captivate2, Adobe Photo Shop, Microsoft Style Guide

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Experience:

• Senior Technical Writer (Sinclair Broadcast Group)
• Technical Specialist (Mindtree Ltd, Managed Services via Cloudious)
• Senior Technical Writer (Microsoft)
• Technical Writer (Qualtrics)
• Senior Technical Writer (Electronic Arts (EA) (Contract with PRO Unlimited))

Skills: