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John Frei

John Frei

Director, Digital Product Management

Charlotte, North Carolina

Senior Financial Services Digital and Technology leader. Over 15 years of experience in the management and delivery of new digital experiences, Fintech and Insurance applications, large-scale system integrations, and creation of Agile Teams:

-Product Manager of TIAA's Digital Experience for Money Movement
-Technology Leader for TIAA Enterprise Payments and Money Movement Platform
-Deep domain knowledge in Payments, Bank, Brokerage, Retirement, and Digital businesses
-Significant Experience in managing integration with major Fintech vendors including Fiserv, FIS/Sunguard, Yodlee, Pershing, and EWS/Zelle
-Customer Experience focused with a data driven approach to product management and delivery
-Executive presentation skills and experience with regular reporting to C-Level leadership
-Strong financial management skills
-Expertise in integration technologies
-Strong technical knowledge and business acumen - ability to drive solutions to maximize benefits
-Excellent project management and risk management skills
-Team building and change leader


Experience:

  • Lead Development Manager (TIAA)
  • Sr. Manager, Lead Program Manager - TIAA Enterprise Payments Platform (TIAA)
  • Senior XML Editor (AmCon LLC)
  • Application Developer (Function One Systems)
  • Banking Channel Systems Analysis Manager (TIAA-CREF)
  • Director, Digital Product Management (TIAA)
  • Project Manager (CIGNA Healthcare)

Skills:

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