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Jon D.

Jon D.

Head of Development and Delivery / IT Account Manager - e-Commerce Systems at Next

Greater Leicester Area

A hard working and successful Senior Technology Leader, focused on delivering business value through the implementation of high quality software solutions at pace.

Currently one of two “Heads of Development and Delivery” for e-Commerce and a member of the IT Leadership team at Next, heading up the transformation/modernisation of our online platform, delivery approach and organisational structure to support the future growth of the business.

Track record of building and leading large high performing technical teams and departments within a fast paced retail/digital environment, with a history of enabling positive change and a motivational team environment.

Champions an Agile/Product focused delivery approach, working closely with the business to create a model that not only drives productivity, but delivers on quality, value and customer satisfaction.

Accomplished at building and maintaining robust relationships with senior business stakeholders based on trust, honesty and credibility.

Passionate about identifying and removing bottlenecks by increasing transparency through the capture of key metrics and workflow visualisation.

Advocate of Continuous Improvement in all aspects of the business (team/process/tooling/standards/etc), pushing my own Personal development by always listening, learning and trying out new things.


- Hybrid Agile/XP (Extreme Programming) Software Delivery (Scrum/Kanban/Scaled Agile Framework (SAFe))

- Optimising Productivity rates by enabling team Autonomy and the ability to Scale through the adoption of things such as a Decoupled/Micro-Service Software Architecture, Cloud/PaaS Infrastructure and as much Automation as possible

- Improving Quality levels by increasing Collaboration and Ownership through the implementation of Cross-functional Product teams with horizontal line management structures (Guilds - Spotify Engineering Culture)


  • Head of Development and Delivery / IT Account Manager - e-Commerce Systems (Next Ltd)
  • IT Development Team Leader - e-Commerce (Next Ltd)
  • Student Analyst Programmer - George ISD (Asda)
  • Database/BI Developer (Contract) - Non-Food MIS (Tesco)
  • Senior IT Project Manager - ISD Delivery (George) (Asda)
  • Web Developer / Senior Web Developer - e-Commerce (Next Ltd)
  • IT Development Project Manager - m-Commerce Platform (Next Ltd)


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