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Katherine Hurst

Katherine Hurst

Customer Experience Director at Cazoo

London Area, United Kingdom

I am an experienced professional, having worked for 15 years across a variety of commercial roles, collaborating with and influencing senior stakeholders up to CEO and Board level. My career spans a broad range of roles such as Global vs. Regional, Client Side vs. Agency and Strategic vs. Operational, as well as a variety of industries such as Gambling, FMCG and Technology. I am also a passionate advocate for diversity in the workplace, co-founding and expanding Paddy Power Betfair's first diversity programme.


  • Customer Experience Director (Cazoo)
  • Research Executive (Research International)
  • Senior Insights Manager (Paddy Power)
  • CMK Manager: EMEA Drive Retail Advantage Oral Care (Procter & Gamble)
  • Head of Market Data & Insight (Paddy Power Betfair)
  • Senior Insights Manager, Market Insights Team (Paddy Power Betfair)
  • CMK Manager: WE Drive Retail Advantage Fem Care & Oral Care (Procter & Gamble)
  • CRM Director (Paddy Power Betfair)


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