Improver

Luke Irvin

Director, Professional Practices Product Manager

San Antonio, Texas Metropolitan Area

Dynamic and innovative leader focused on creative and targeted approaches to transforming business processes through delivery of user-centered solutions that align to organizational strategy and goals utilizing iterative methods. I believe that data tells a story and that weaving data-driven insights with key business drivers can help ensure that solutions are delivered to accomplish desired outcomes. I believe that an organization can achieve its purpose and fulfill its commitments to its customers and stakeholders through a thoughtful blend of sound processes, scalable tools & technology, committed talent, and compelling communication.

Key Professional Skills:
- Technology transformation
- SAFe Agile methodology
- User Experience Design
- Analysis, forecasting, and insight delivery
- Risk and control acumen
- RPA/Automation
- Program/Project Management
- Consensus building

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Experience:

• Director - Staff Agencies Audit (USAA)
• Director, Development Product Owner - Audit Professional Practices (USAA)
• Budget & Management Analyst (City of College Station)
• Information Security Advisor (USAA)
• Internal Audit Senior - IT & Security (USAA)
• Internal Audit Manager - IT & Security (USAA)
• Business Services Manager (City of College Station)
• Enterprise Risk Services Consultant - IT Audit (Deloitte & Touche)

Skills: