Capital raising advisor | M&A specialist VC / PrEq investor @ United Kingdom
Senior Manager, Mellanox IT, Global Support. Networking Business Unit, at NVIDIA
As head of the IT Global Support team I lead a department that provides 24x7 monitoring and advanced support, manage geographically dispersed Technical Support and Operations Center teams that provide exemplary support services to a wide range of internal customers and external business partners globally.
Making sure to run seamless day-to-day support and operations with a focus on metrics that ensures the highest levels of customer satisfaction and prevention by design. Along with my staff, we develop and nurture highly effective collaborative relationships across Engineering, Product, Operations and Sales teams to deliver a world class support experience. I’m very passionate about building diverse teams and providing an inclusive environment where employees can show up as their authentic self and do their best work. Thus, growing a high-performance global team through effective hiring, coaching and development.