Improver

Michael Irroni

Customer Success Manager at DealHub.io | CPQ, CLM & DealRoom

Israel

I'm a technical oriented client facing professional with vast experience in customer success and implementation projects management. Expert in business value analysis, account development, client relationship building, and customer retention. I am passionate about helping clients leverage new technologies to drive value and growth to their business.

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Experience:

• Head Of Customer Success - Dassault Systemes partners channel (Systematics Ltd. Solutions at work.)
• Senior Customer Success Manager - Dassault Systemes partners channel (Systematics)
• Mechanical Designer (Cielo Inertial Solutions)
• Mechanical Engineer & Project Manager (Stanford University School of Medicine)
• Customer Success Manager (DealHub.io)
• Product Manager (Cisco)

Skills:

• SolidWorks
• Mechanical Engineering
• Performance Management
• Customer Satisfaction
• Pneumatics
• Account Management
• LabVIEW
• Team Management
• Hydraulics
• Product Design
• CSM
• System Design
• Optics
• Engineering Management
• Customer Retention
• Global Customer Service
• Labview
• Microsoft Office
• Testing
• CATIA
• Customer Experience
• Semiconductors
• Energy
• Design for Manufacturing
• Public Speaking
• Customer Support
• MS Project
• Rapid Prototyping
• PLM Tools
• Time Management
• Customer Engagement
• Solidworks
• Customer Service Management
• Product Management
• AutoCAD
• Team Leadership
• Engineering
• Microsoft Project
• Project Management
• Manufacturing
• Renewable Energy