Improver

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Nicolas Verriest

Nicolas Verriest

Siebel Expert (technical/functional) / Team Leader

Greater Paris Metropolitan Region

I'm currently working as freelancer consultant focused on Siebel CRM and OBIEE technologies administration, architecture and troubleshooting with no specific geographic limitation (currently Western Europe).
In my opinion, in order to solve a problem, there is no best system, no best software nor best people.
The only efficient way to succeed is to use the most effective part of each and find the most appropriate solution.

Main Clients:
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Insurance : Hamonie Mutuelles, Europ Assistance
Media : Canal-plus, TPS, NewYork Times
Telecom : Bouygues Telecom
Aeronautics : EADS, BNAE
Energy : Areva T&D
Transport : Ferrari Group

Occupied Roles:
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- Siebel Technical and functional Administrator,
- Siebel Architect (migration, troubleshooting, reviews, etc…)
- OBIEE Technical Administrator (migration, troubleshooting, …)
- Performance Auditor : Data quality, data security, response times, high-availability, DRP testing on PAAS, SAAS, IAAS and physical architectures
- Tier 2 and 3 support expert : Tibco ActiveMatix, Tibco Hawk, Datastage, Websphere, Nagios, IBM AIX, Linux, Network, …
- Production engineer (Monitoring, automation, Oracle DBA, Systems, Security, CRM)

- Team Leader : up to 10 engineers and technicians for offshore and inshore production and support teams. (conflicts, budgets, timelines, reportings, etc...) in English and French environment (Morocco / France).

Siebel CRM / BI Functional Areas:
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Siebel Components : Callcenter, Financial, Marketing, eCommunication, eProduct, eConfigurator, Bulk Order, eDoc
Siebel Integration : EAI, EIM
Siebel Developpement : Workflows
Siebel Migrations : Siebel 7.8 to 8.0, Siebel 8.0 to 8.1
OBIEE Migrations : OBIEE 10.1 to 11.1 (including Informatica and DAC)

Development
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Web : JS, PHP Zend, PHP, XML, JSON, SOAP
Scripting : Shell, Perl, lua, DOS
CRM & BI : Siebel Tools, ODI, Informatica


Experience:

  • CTO / Siebel Administrator (Qualigroupe)
  • Team Leader / Siebel Consultant (HARMONIE MUTUELLES)
  • IT Quality Consultant (Europ Assistance)
  • Business Intelligence Consultant / Quality consultant (Verizon)
  • Siebel Consultant / Level 3 support expert (Harmonie Mutuelle)
  • Siebel Expert / Performance Tuning (Bouygues Telecom)

Skills:

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