Sr. Consultant at NGDATA @ Houston, Texas
Testing / Automation Test Lead at ServiceNow
⚡ Manual / Automation Testing Engineer and QA lead, with vast experience Test Planning / Execution and QA processes and methodologies .
⚡ Project/ Release Manager: scope, estimation, timeline, deliverables, risk and mitigation, release management, hands on.
⚡ Customer Support - Tier-2/3: onsite customer experience, relocated to US.
⚡ Testing skills:
- Manual testing: create testing documents (STP, STD & STR), execution.
- Testing automation: Developed Automation tools, Selenium (WebDriver) and Page Object Model (POM), vast experience in development and working in Agile/ Scrum methodologic.
- Testing experience with: Web, Mobile and API Testing.
- Testing Leader, E2E testing, multi system defect analysis & management, testing strategies
⚡ Additional skills:
- Customer support: Tier 2/3 - End-to-End complicate defect investigation as: flow verification, check logs, DB validations, design documents verification and scenario validations
- Development: Senior development/ GL manager for software development.
- Customer Facing experience: 8 years' relocation in US in enterprise company. Customer: communication, satisfaction, requirements, implementation and technical support.
⚡ Enthusiastic and looking forward to new challenges, in the areas of: Testing or CSM.