Improver

Ornit Goldberg Yadgar

Director of the CX & UX Department, The Ministry of Health at Ministry of Health Israel

Israel

I believe I have the most fascinating role in the IT world. My expertise is in assisting organizations understand their customer audiences for producing more convenient, efficient, and applicable processes.

I bring with me to the position:
• Customer-led, end to end, cross-organizational strategic leadership.
• The ability to execute user-based research of various types to better understand the target audiences and their needs.
• Leading and directing innovation processes that utilize tools from the field of Design Thinking.
• Building customer journey that utilize advanced technologies that assist users in succeeding in their tasks when engaging with the organization.
• Over a decade of experience in leading UX and UI teams in large organizations and building broad Design Systems
• Extensive experience in direct management of research teams, CX, UX, UI, and matrix-management of IT teams from various fields.
• Extensive experience in managing suppliers and work plans on major budgets.

---

Experience:

• Product Manager (Pathology and Histology) (Labotal Scientific Equipment Ltd (Israel))
• Director of UX, The Ministry of Education Via Matrix (Ministery of Education at Matrix)
• Content Editing Team Manager, The Ministry of Education Via Matrix (Ministry of Education`s internet team at Matrix)
• Director of the CX & UX Department, The Ministry of Health Via Matrix (Ministry of Health Israel)

Skills: