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Petr Hybs

Petr Hybs

Managing Director at ALCASYS Czech Republic, s.r.o.


- 15 years of experience in selling and delivery of Professional Service solutions and consulting
- Over 20 years of IS/IT experience both on vendor and customer side
- Proven ability to regularly achieve service revenue and services sale targets
- Successfully developed Professional Services business within Emerging Markets in Central Eastern Europe (CEE) including Russia and Turkey
- Successfully delivered complex contact center projects fulfilling customer expectations in Vendor-Partner-Customer ecosystem
- Professional and pragmatic with great focus and commitment to achieve project goals
- Vast experience in managing complex projects interfacing with multiple departments in a multicultural and multinational environment
- Extensive knowledge of Contact Center, Customer Experience, CRM and Integration


  • PS Project Manager ECEMEA (Genesys)
  • Managing Director (ALCASYS)
  • Regional Manager, Professional Services CCSE (Alcatel-Lucent Enterprise)
  • Senior IS Project Manager (T-Mobile Czech Republic)
  • Regional Manager, Genesys Professional Services CEE (Genesys)
  • Regional Manager, Genesys Professional Services CEE and SEI (Genesys)


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