Improver

Pinaki Bhattacharya,PMP,ITIL V3

Delivery Manager at Vistex

Greater Chicago Area

IT Management Professional with an extensive background in leading teams to effectively implement business improvement initiatives, operations and strategy. Drawing on 16+ years of IT Service Delivery, program management driving organizational maturity through continuous process improvement by applying project management best practices and by maintaining a reputation as a fair, decisive leader.

Core skills are around Program management, Project Management, Global Delivery Management of large programs/projects with complete life cycle, Budgeting, Forecasting and managing costs & schedules for large programs/projects, Customer relationship.

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Experience:

• Service Delivery Manager at McDonalds (Cognizant)
• Program Manager- ITSM Service Transition/Transformation at Walgreens (Cognizant Technology Solutions)
• Senior Consultant (Capgemini)
• Delivery Manager (Vistex)
• Service Delivery Manager at Belk (Cognizant)
• Senior Programmer Analyst (STG International Limited)
• Manager Advisory Services (PwC)

Skills: