Improver

Rahul Arora

VICE PRESIDENT at EXL Service

London, England Metropolitan Area

Experienced Vice President with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Service-Level Agreements (SLA), Customer Relationship Management (CRM), Contact Centers, and Business Transformation. Strong professional with a Hotel Management focused in Service from Institute of Hotel Management, Bhopal.

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Experience:

• Manager (American Express)
• VICE PRESIDENT (EXL)
• CCE (Genpact)
• Assistant VICE PRESIDENT (EXL Service)

Skills: