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Rick Haynes

Rick Haynes

Sr. Director, 3rd Party Risk Software Development at Shared Assessments

Mt. Laurel, New Jersey

Program, Global Implementation and SI Manager with proven success in balancing operational efficiencies and business growth with client satisfaction. Professional career that expands more than 10 years of experience in IS / IT Program Management and Project Management (PMO) disciplines, Transformation, Project and Product Delivery, Business Process Analysis, Process Management, Service Delivery and Introduction and Transition Management by employing proactive management methodologies and strong leadership techniques

Experienced managing in small to large organizations, in diverse high-demanding environments with cross-functional teams in a matrix PMO environment. Effective at streamlining operations, finding more productive methods to achieve top performance, eliminating waste, and reducing unnecessary expenses with a can-do attitude for client satisfaction.

Strengths include: analytical thinking, multitasking, effective planning (strategic and tactical), business administration, policies and procedures, researching, scheduling, reporting, and excellent client facing interpersonal communication and organizational skills.

Specialties: Project Management, Client Management, Statement of Work/ Contracts, Requirements Gathering, ItiLv3 Services Implementation, Business Process Re-Engineering, Business Process Improvement, Transition Services, Service Delivery, and Negotiation.


Experience:

  • Consultant, Sr. Program Manager – Vendor IT Risk Assessments Program (Campbell Soup Company)
  • Consultant, Sr. Project Team Lead – Enterprise Service Management: (American Water)
  • Sr. PM, 3rd Party Risk Software Development (Shared Assessments)
  • Consultant, Sr. PM, Supply Chain Management, Third Party Management Risk Assessments (PNC)
  • Sr. Program, Service Delivery Manager of 3rd Party IT Risk SaaS (Prevalent - Third-Party Risk Management)

Skills:

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