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Rob Rioux

Rob Rioux

Healthcare & Business Leadership: Operations / Strategy / Transformation

Greater Hartford

As a senior level leader I possess the experience, passion and energy to build and develop organizations to support the operational efforts of market-leading businesses. I have a history of success transforming teams to bring new thinking and value into a company.

Specific Healthcare Experience includes:
Healthcare Operations
 Ambulatory/Out-patient medical environments, including the provision of specialty services
 Behavioral health In-patient detox, substance abuse, and programs designed for at-risk populations
 Integrated care models for medical and behavioral healthcare services beyond co-location
 Management and oversight of medical services in a behavioral healthcare setting
 Development of clinical support systems including population health analytics tools
 Creation and development of healthcare cost analysis tools
 Productivity measurement tools and strategies, including capacity studies and planning
 Patient flow, engagement, and retention
 Person-centered medical home accountability
 Joint commission accreditation
Transformation to Value-based/Alternative Payment Models
 Deep knowledge of CMS sponsored payment reform initiatives
 Fully versed in the CT SIM work plan
 Experience in the transition from a fee-based to a value-based payment model
Healthcare Strategy
 Development of sustainability models
 New business development, revenue enhancement
 Partnership opportunities
 Risk mitigation
 Payer and stakeholder relationship building
 Government relations and policy engagement
The Role of Data in the Healthcare Quality Paradigm
 Population health analytics tools and systems
 Electronic health record systems (and their limitations in an ambulatory setting)
 PDSA/process improvement methodologies (six sigma trained)
 Patient satisfaction
Employee and Staff Development
 Leadership training, mentoring/coaching, ethics training
 Development of training programs and curriculum for front desk and patient-facing staff


  • Marketing Communications Unit Head / Senior Business Process Program Manager (Aetna)
  • Chief Operating Officer (Community Health Center Association of Connecticut)
  • Senior Manager (United Technologies)
  • Chief of Strategic Development / Chief Strategy Officer (Cornell Scott - Hill Health Corporation)
  • Chief Executive Officer (DMJ Search, LLC)


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