Improver

Sharif Penniman

Technical Account Manager at Reputation.com

Miami-Fort Lauderdale Area

I am a Technical Project Manager/ TAM with 20+ years of experience in digital engineering, product management, project management, infrastructure implementations, application support, and servant leadership. I work with Engineering Leads and Architects to build release plans, manage development and delivery of user stories according to plan, and provide business with Level-of-Effort estimates for key initiatives.

Own and drive product vision, strategy, roadmap, development, requirements, success metrics, specifications, customer advocacy, and facilitated interactions with senior and executive leadership across multiple business units

Experience in managing project lifecycle from initiation to completion, incorporating planning, producing business cases, project plans, executing projects, and completing project closure reports

Software: MS Project, SAP, ServiceNow, Remedy, Zoho CRM
Project Management: Agile, Scrum, Waterfall, SDLC, Infrastructure, Mobile Device
Cloud: GCP, AWS, Docker, Kubernetes, Jenkins
Tools: Google Apps, Salesforce, HubSpot, BeoMarketing
Linux Applications: TensorFlow, Lotus, Adapt tracker, Qubit, Grafana, New Relic, Icinga, AppDynamics, Kony, Meraki, MuleSoft, HP OPENVIEW, UiPath RPA
Databases: SQL Server, Pivotal, My SQL , MongoDB, MariaDB , Oracle
Technologies: Java, HTML5, CSS, C#, .NET, Eclipse, PMP, 3G stack, XML, XLST, LAMP, cPanel,
Terminal Servers, VMware, MAC, Windows, MVS Bespoke ROS, POD, QT

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Experience:

• Technical Sales Manager (Strands)
• Technical Account Manager (Research In Motion)
• Technical Account Manager (Reputation)
• Infrastructure Project Manager (National Bio Vet Laboratory)
• Senior Enterprise Solutions Manager / Wireless Application Architect (BlackBerry)
• Service Operations Manager (Ladbrokes Coral)

Skills: