SVP R&D, Israel General Manager at Rekor @ Israel
Instructional Design and Learning Development at Verizon
Atlanta Metropolitan Area
* Highly motivated individual with over 15 years of experience in Training and Development.
* Managed and developed 10 levels of training curriculum for Services Operations with Ricoh
Americas Inc, resulting in significant sales increase and customer satisfaction.
• Effectively developed the training curriculum for CRM products to train technical analysts in
Philippines, Canada and India to start up new support centers.
* Certified Instructional Designer / Developer using innovative blended learning approaches to develop
* MBA in MIS, Masters in Sociology.
Specialties: Training, Curriculum Development, e-learning, Video based learning, Employee motivation, coaching, and development, CRM and Contact Management,Offshore outsourcing