Improver

Contact Details

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Stephen Henry Lynch

Stephen Henry Lynch

Director - Innovation Learning Program, Massachusetts General Hospital

Greater Boston

Areas of Expertise

- Program and project development and execution
- Learning solutions development and integration
- P&L responsibility
- Vendor and client relationship management
- Executive leadership
- Multilingual fluency
- Contract negotiations and management
- Process and platform ideation, innovation and deployment

Highlights of Qualifications
• Proven track record of success in achieving strategic goals and development of customer relationships in national and regional executive leadership roles
• Exceptional people skills combined with a substantive history of successful team-building
• Effective business management skills developed through national and regional profit and loss experience in many different companies
• Highly organized with excellent public speaking, written and verbal communication skills

Professional Experience

Toolwire, Inc. Pleasanton, CA Director of Learning Solutions

Computer Ed Services, Albany, NY VP/GM – New England Region

Boston University CEC, Boston, MA Channel Business Manager

Knowledge Mgt., Braintree, MA Chief Learning Officer

Educational Multimedia, Waltham, MA Director of Strategic Business

IBM/Catapult, Boston, MA Director, US End User Training

Education and Technical Skills
Georgetown University, Washington, DC, B.Sc., French / International Relations
Université de Nice, Nice, France, Junior Year Abroad at Faculté des Lettres as matriculated student

Specialties: Learning solutions design, development and execution
Channel leadership and program management
Program and process management implementation
Organizational competency alignment / project management
CRM / Customer Service / Telesales
Sales Management Training / Sales Team Development


Experience:

  • Channel Manager (Boston University)
  • Chief Learning Officer (Knowledge Management Software)
  • Director - Innovation Learning Program (Massachusetts General Hospital)
  • Vice President (CESC)
  • Director of Learning Solutions (Toolwire, Inc.)

Skills:

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