Mastercard @ Russian Federation
Lead System Analyst at Ontario Treasury Board Secretariat
Haldimand County, Ontario
Highly experienced Consumer Service professional. Able to handle a high volume of customer requests in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.
A creative professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including insurance, publishing, non-profit and retail. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.
Diverse experience installing and servicing in computer, communications and printing fields. Reliable, hard working, and dedicated team player who works well under pressure and with minimum supervision. Customer-oriented problem solver with an ability to adapt to new situations. Technical expertise in troubleshooting, Installation and repair of mid-range systems.
Highly motivated Analytical/ Technical professional. Strong verbal, listening and written skills. Comfortable in interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve individual and team goals.
Committed to quality and excellence!