Improver

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Viktar Mashytski

Viktar Mashytski

Systems Engineer

Minsk

• More than 1 year of requests resolving as Service Desk L1/l1.5 support engineer;
• More than 4 years of administering Atlassian tools as L2/L3 support engineer;
• Resolving of the business-critical service requests and incidents within a short period of time;
• Practice-proven experience in Atlassian tools administration and usage (JIRA, Confluence, Crowd, Bitbucket, Bamboo);
• Valid experience in business applications support (Enterprise-level of high availability systems);
• Key business domains: Software maintenance and support, Mentoring, Documentation management;
• Work efficiently without supervision and able to coordinate/lead;
• Ability to independently search for and use the relevant information in internet and project KB in order to resolve user requests;
• Ability to lead the team;


Experience:

  • 2nd Line / Environments Support Engineer (EPAM Systems)
  • Systems Engineer (SOFTSWISS)
  • Electrician/Electronic specialist (Belcard)
  • Technical Support Engineer / Service Desk Technichian (EPAM Systems)
  • Atlassian Administrator and Systems Engineer (POLONTECH LLC)
  • Technical Engineer (Vogel&Noot Austria)

Skills:

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