Improver

Vincci Wu

Product Designer at HouseKeys

Castro Valley, California

I had 8 years of work experience in interviewing and conducting assessment. I'm a strong team player with a keen eye for detail and excellent problem solving skills. I'm constantly thinking of ways to make things better and positively contribute to the work environment.

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Experience:

• UX/UI Designer (HouseKeys)
• Care Support Coordinator (San Francisco Health Plan)
• Product Designer (HouseKeys)
• Community Health Intern/ Certificated Application Assistant (CAA) (Nicos Chinese Health Coalition)
• Volunteer Coordinator/Medicare Registered Counselor (Self-Help for the Elderly)
• Health Coach (Alameda Alliance for Health)

Skills:

• Training
• Community Outreach
• Volunteer Management
• Non-profits
• Customer Service
• Healthcare
• Health
• Nonprofits
• Coordination
• User Experience (UX)
• Training Skills
• User Interface Design
• Phone Etiquette
• User Personas
• Patient Advocacy
• Medicaid Managed Health Plan
• Motivational Interviewing
• User Stories
• Medicare Supplements
• Staff Training