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Wendy C.

Wendy C.

Solutions oriented technology professional providing operational and strategic leadership

Knoxville, Tennessee

Results driven, business focused IT leader with extensive experience, developing and maintaining strong, credible alliances with both technical and business partners providing the ultimate customer experience. Highly skilled at transforming operations and processes with strong analytical and decision-making expertise.

I have a solid track record leading programs and managing distributed project teams, implementing and overseeing strategic technology programs with proven ability to deliver on-time, innovative solutions that fully support organizational revenue-growth objectives. I am an excellent communicator able to navigate ambiguity and collaborate across internal and external distributed teams.

Experienced in aligning with stakeholders to accomplish key business objectives in support of revenue growth, innovation, increased customer retention, and cost optimization. I bring a strong background in business process mapping, application development and implementation (custom and out of the box), and organizational change management. My breadth of experience in IT roles provides a full 360 experience and depth of expertise that supports the strategic connection with business initiatives.

Certified ScrumMaster®
Certified Lean Six Sigma Black Belt Eligible
Certifed Scrum Product Owner Eligible
Soy una estudiante de español


Experience:

  • Director Of Information Technology (eCopy )
  • Sr Manager, Business Applications (Genesys)
  • Director of eData Services/Systems Development (Amherst Computer Product)
  • Senior Business Intelligence Analyst (SkillSoft)
  • Director, Data and Analytics (Genesys)
  • Senior Systems Analyst (Genesys)
  • Director Of Information Technology (Teloquent)
  • Director, Go To Market Business Applications (Genesys)

Skills:

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