Improver

Andrew Lowe

Desktop Support Manager at Electronic Arts (EA)

Palm Springs, California

• An approachable customer focused IT Support professional with hands-on experience in Corporate, Government and Educational sectors.
• The ability to engage, discuss and demonstrate technology to people with all levels of IT literacy.
• An inspirer, enthusiastic self-starter with a talent for finding creative solutions.
• Highly adaptable to new roles and technologies within IT.
• Self-motivated team player with ability to work independently, excellent work ethic, the ability to lead and manage, high-integrity, and total commitment to service delivery and customer satisfaction.
• Focused on values, corporate objectives, and strategic planning to directly impact the success and growth of the organization.

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Experience:

• ITO Services Specialist II (Electronic Arts (EA))
• IT Support Technician Group Leader (The University of Nottingham)
• IT Service Specialist (Electronic Arts (EA))
• IT Support Technician (The University of Nottingham)
• IT Field Support Analyst II (San Manuel Band of Mission Indians)
• Ramp Agent & Customer Service Representative (United Ground Express, a United Airlines company)
• Desktop Support Manager (Electronic Arts (EA))
• Senior ITO Services Specialist (Electronic Arts (EA))

Skills: