Improver

Dhritiman Dhar, CSM® ITIL® DevOps®

Certified ScrumMaster® & ITIL®4 Professional | Program & Project Mgmt. | Service Delivery & Ops Mgmt. | Infrastructure Mgmt. | Cloud Transformation & Migration | Azure | M365 | Power Platform | Project Online |SharePoint

Hyderabad, Telangana

An enthusiastic & high energy-driven professional, targeting assignments in Program Management, Delivery Management, and Transitions with a company of repute. Demonstrated history of working with pharmaceuticals, energy, manufacturing & retain industries. Strong operations professional skilled in Business Process, Service Delivery, Service Operations, Service Transitions & Transformation and Application Management. Proven leader acknowledged for the development of high performing teams. Focused driver of innovation, operational productivity, and service strategy. Collaborative and trusted business partner, who works easily across multiple functional disciplines and culturally diverse organizations. Experienced in managing multi-million-dollar budgets, internal staff, and suppliers. Exceptional thought leader with impeccable strategic planning, development, and everlasting pursuit for productivity improvements with
continuous integration & deployment automation experience. Motivated self-starter capable of leading highly qualified teams and reaching exceptional performance.

Core competencies:
• Project & Program Management
• Service Operations & Delivery Management
• Transition Management
• Stakeholder Management
• Vendor and Contract Management
• Excel Client/Business Relations
• Pre-Sales & Business Development
• Technology Strategy and Roadmap
• Process Improvement
• Strategically Focused, Quick Learner and Decisive Nature
• Agile practitioner specialized in Cloud Development & Deployment using DevOps practices

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Experience:

• Senior Sharepoint Consultant & Global Operations Lead - Novartis (Wipro Limited)
• Program Manager - Ingredion (Wipro Limited)
• Service Operations Manager - Novartis (Wipro Limited)
• Senior Technical Lead - Novartis (Wipro Limited)
• Technical Project Manager - Halliburton (Wipro Limited)

Skills: