Below are a list of systems, softwares, and protocols that I am familiar with.

Knowledge in Active Directory, SCCM, ServiceNow (shared instance and dedicated instance), Office 365, Microsoft Word, PowerPoint, Excel, Access, Internet, PHP, and HTML. Installing applications and/or Operating Systems, TCP/IP protocol, Web Development.
Knowledge of Microsoft Windows 10, Vista and most Microsoft Products, Web servers.
Networking routers, network printers, setting up wireless bridges using Linksys routers.
Beginning knowledge of Linux operating system, SSH, commands.
Type 90+ WPM, Strong oral and productivity skills.

Specialties: IT, Lead Project Work, Negotiation, Wireless Networking, Public Speaking, Social Networking, Helpdesk, Desktop Support, Troubleshooting, Oil and natural gas applications, Resume Preparation and Creation, iPhone support, GrandMA2 Lighting Console." />
Below are a list of systems, softwares, and protocols that I am familiar with.

Knowledge in Active Directory, SCCM, ServiceNow (shared instance and dedicated instance), Office 365, Microsoft Word, PowerPoint, Excel, Access, Internet, PHP, and HTML. Installing applications and/or Operating Systems, TCP/IP protocol, Web Development.
Knowledge of Microsoft Windows 10, Vista and most Microsoft Products, Web servers.
Networking routers, network printers, setting up wireless bridges using Linksys routers.
Beginning knowledge of Linux operating system, SSH, commands.
Type 90+ WPM, Strong oral and productivity skills.

Specialties: IT, Lead Project Work, Negotiation, Wireless Networking, Public Speaking, Social Networking, Helpdesk, Desktop Support, Troubleshooting, Oil and natural gas applications, Resume Preparation and Creation, iPhone support, GrandMA2 Lighting Console." />

Improver

Contact Details

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Hartwell Trae M.

Hartwell Trae M.

IT Manager, Service Delivery at MyFitnessPal

Oklahoma City, Oklahoma

I am currently the IT Service Delivery Manager at MyFitnessPal. I manage our IT systems OKTA, G-Suite, etc to ensure optimal services for the business. I am also responsible for building a team of IT professionals who will help our company grow. Coaching and developing individuals and assessing our capacity.

Previously I spend most of my professional career in the IT sector mostly in the oil and gas industry for over eight years at Devon Energy. I have taken on various large scale IT projects that have driven innovation and new technologies including Windows 10 and helping divest millions of dollars worth of assets. I also had the privilege to serve as the IT Change Manager for Devon Energy for over two and a half years. I vetted and approved large scale IT changes without our corporate environment for Devon US and Canada. I have held leadership role tasks including on-boarding new hires, assisting with contractor decisions, training, and managing their career goals and trajectory within the company. Under my leadership I have trained various contractors and employees at Devon. People management experience also extends to coordination with HRConnect during new hire orientation. I have also extensive experience in the IT Client Services sector including ServiceNow.

My extensive technical background, foresight, and flexibility has afforded me the opportunity to travel corporately (private) and commercially for Devon Energy to train and also divest Devon assets to CNRL located in Calgary, Canada. In each of my previous roles I have automated or improved a process to promote "INNOVATION" and "TECHNOLOGY." Lastly, I have a background in sales at Jackie Cooper BMW/MINI.

Below are a list of systems, softwares, and protocols that I am familiar with.

Knowledge in Active Directory, SCCM, ServiceNow (shared instance and dedicated instance), Office 365, Microsoft Word, PowerPoint, Excel, Access, Internet, PHP, and HTML. Installing applications and/or Operating Systems, TCP/IP protocol, Web Development.
Knowledge of Microsoft Windows 10, Vista and most Microsoft Products, Web servers.
Networking routers, network printers, setting up wireless bridges using Linksys routers.
Beginning knowledge of Linux operating system, SSH, commands.
Type 90+ WPM, Strong oral and productivity skills.

Specialties: IT, Lead Project Work, Negotiation, Wireless Networking, Public Speaking, Social Networking, Helpdesk, Desktop Support, Troubleshooting, Oil and natural gas applications, Resume Preparation and Creation, iPhone support, GrandMA2 Lighting Console.


Experience:

  • IT Manager, Service Delivery (MyFitnessPal)
  • IT Manager of Technical Support (Trimble MAPS)
  • Information Technology Analyst (Gulfport Energy Corporation)
  • Manager of IT Change and Release (Devon Energy)
  • Windows 10 Migration Project Lead, ServiceNow, Divesture of Barnett Shale Project (Devon Energy)
  • Indexer (Short-term Contract) (Chesapeake Energy)

Skills:

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