Improver

Joe Chow

Experienced leader in Vendor & Contract Management, Procurement & Strategic Sourcing and Service Management in various industries (FMCG, Telco, Software Development, Hospitality, F&B & Gaming)

Greater Kuala Lumpur

Working for more than a decade in Shared Services industry specifically in service management, vendor management and transformation program within the technical infrastructure and application services space.

An MBA graduate with years of experience in leading global service/vendor management team and responsible for rolling out strategic vendor & contract management framework and building high performance teams.

Aspire to increase the capability and maturity of vendor management practice in all major and global organizations to build the next generation vendor & contract lifecycle management best practices in a more innovative and simplified way.

Highly adaptable with experience working in both Europe and Asia regions; very creative and have good analytic thinking when it comes to problem solving, negotiations, analysis, capability and maturity assessments.

Capable of managing TCO and financially savvy with very good skills in forecast, budgeting, cost deep dive and reducing TCO through innovation and technologies.

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Experience:

• Senior Manager - Procurement & Warehousing (Vendor Management) (Galaxy Entertainment Group)
• Vendor & Contract Manager (FrieslandCampina)
• Technology Services Manager - Productivity Tools (British American Tobacco)
• Head of Vendor Partner Strategy & Management (Maxis)
• Vendor Manager - Enterprise Application Services (British American Tobacco)
• Procurement Specialist (Maxis)

Skills: