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Kevin Malone, MBA, PMP, ITIL, ICP-Agile

Kevin Malone, MBA, PMP, ITIL, ICP-Agile

ITSM and Cloud Consultant/Project Manager

Greater Chicago Area

Certified Project Management Professional (PMI-PMP), IC Agile Certified Professional (ICP) and ITIL v4 Infrastructure, Cloud and ITSM professional with a diverse career spanning almost 25 years within Information Technology, Training and Organizational Development. During the course of my career, I have helped firms build technology infrastructure from the ground up for some of the most well known and respected financial services firms in the world. I have led numerous team initiatives and infrastructure related projects from inception to completion. One of my greatest accomplishments is being part of a team tasked with building a start up hedge funds' technology platform from the ground up based on the ITIL and ITSM framework. Recent project work includes implementing ServiceNow and other ITSM solutions for world class organizations.

I am also a part time Adjunct Faculty member at an Illinois university in which I teach students interested or majoring in Management Information Systems. I have developed coursework for both undergraduate and graduate students as well as instructor led and virtual settings.

My ultimate goal is to utilize my diverse background in technology and strategic business operations to help world class organizations gain and maintain a competitive advantage by leveraging technology and talent and developing an IT business model for other firms to follow.

Specialties: Financial Services technology platforms, ITIL/ITSM, instructional designer and developer of world class technology related training classes and materials using the ADDIE framework and SCORM guidelines, project management, IT management (including budgeting, strategy, policy development), IT support and keynote speaking engagements.


  • Sr. Technology Operations Support Analyst (TransMarket Group (TMG))
  • IT Service Management, ServiceNow, Cloud Consultant and Project Manager (Accenture)
  • IT Operations and Desktop Support Team Lead (Magnetar Capital)
  • Consultant (Confidential)
  • Part-time Adjunct Faculty, MIS Program (Governors State University)


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