Manager, Customer Success - North America at Talkdesk @ New York City Metropolitan Area
Senior Business Analyst at Expleo Group
Senior professional with over 20 years in-depth experience in business analysis and project management solutions aligned with organisation long-term goals and strategies.
Strong business analysis expertise, strong analytical mindset and collaborative workstyle through the entire business change lifecycle – from business needs assessment, stakeholder engagement, requirements approach and definition to solutioning and implementing the change. His financial services industry experience spans client on-boarding, business transformation, technical infrastructure and data programs using both agile and waterfall methodologies.
He is a Qualified Accountant (ACCA), holds a first class post Graduate Diploma in Information Technology from DCU and holds several Business Analyst and Project Management (PMP, MSP, IIBA) qualifications.