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Murtaza Shah

Murtaza Shah

Sr.Customer Engineer at Microsoft

Rockwall, Texas

I've worked as a Systems Administrator for small to large firms and over-time I’ve developed the skill set and understanding of how one is responsible for everything at small firms and how specialized job roles are in larger firms. I've understood, am learning, and trying to master the ability to prioritize tasks and assignments with respect to business needs; work with clients with high demands and short deadlines; and learn to do whatever it takes to get the job done.

I've worked in heterogeneous enterprise environments with Wintel, Mainframe, and WMoS systems. I love technology with passion and I love to use it to streamline business processes and promote growth. It’s an amazing and satisfying feeling when one sees their idea/project in production, gives one a sense of achievement in life.

I am progressive, ambitious, and believe in continuous self-improvement. My objective is to become a CIO in future and leverage technology to help streamline business operations/process/procedures to increase productivity and to generate higher revenue for firms. I currently hold an MCP, MCTS, MCDST, MCSA, AZ-900, and AZ-104 certifications, and continue to acquire more to develop and broaden my knowledge base.


  • IT Technician 2 (Kleinfelder)
  • Lead Consultant (ERGOS Technology Partners, Inc.)
  • Support Escalation Engineer (Microsoft)
  • Customer Engineer (Microsoft)
  • Support Engineer (Xtreme Consulting Group/Disys (Microsoft))
  • IS Analyst (ACE Cash Express)


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