Improver

Richard McMillian

Director Enterprise Applications and Services at Bachman's Inc.

Minneapolis, Minnesota

Senior Information Technology professional specializing in providing IT solutions to business problems. I am an IT Professional that shows that IT is valuable in every aspect of any business through accounting & finance, logistics, sourcing, customer care, warehousing, manufacturing, and order management. Key personnel communicating the needs of the business that feeds to translations and integrations are vital to the success of the business.

Setting of vision and strategy must be based on the reality of resources, skillsets and the organization's ability to obtain or train resources. Both the organization's human and financial capacity and competency must be assessed.

---

Experience:

• Manager, Web Development and Customer Implementations | Senior Systems Analyst | Manager, E-Services ( Corporate Express, Inc. )
• Sr Manager IT (Staples)
• Director Of Information Technology (Taylor Corporation)
• Senior Programmer Analyst, Travel & Transport – Credit Card Services (Sitel)
• Director Enterprise Applications and Services (Bachman's Inc.)

Skills:

• Customer Relationship Management (CRM)
• Team Building
• Outsourcing
• Strategy
• Program Management
• SDLC
• IT Strategy
• Strategic Planning
• Cross-functional Team Leadership
• Software Project Management
• Cloud Computing
• Ariba
• Process Improvement
• Enterprise Software
• Software Development Life Cycle (SDLC)
• Solution Selling
• Salesforce.com
• Vendor Management
• Project Management
• E-commerce
• Integration
• B2B
• Business Analysis
• CRM
• Business Process Improvement
• Leadership
• Management
• Operations Management
• Strategic Sourcing
• Change Management
• Account Management
• Managed Print Services
• SaaS
• ERP