Kelly Taylor
CSSO/FSO at ASRC Federal @ Annapolis Junction, Maryland
Stuart Mitchell MIoD
Seeking - Interim or perm Head of/ Programme Director/ Transformation Director roles
Hoylake, England
Operations and Change expert with a very successful background in B2B, B2C, and FTSE-250 corporate sectors spanning 18 years in senior industry, consulting and interim roles. Stuart is a highly experienced leader, who has devised, executed and led organisations through rapid change and delivery programmes achieving exceptional service outcomes. Extensive understanding of front and back office customer service environments, he specialises in helping senior management and executive leadership with solving business problems and the creation of opportunities to improve the top and bottom line.
#Management consulting#Business Transformation#Operational Excellence#Strategy and Change#Leadership Coaching#
#B2B#B2C#front, back office#customer service operations#finance#insurance#utilities#healthcare#manufacturing
Experience:
- Managing Consultant (OEE Consulting)
- Managing Consultant (OEE Consulting)
- Head Of Change Management (Big Four consultancy)
- Principal Consultant (OEE Consulting)
- Company Director and Owner (Mitchell & Cooper Associates Ltd)
- Head of Process Excellence (SIG Distribution)
Skills:
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